US VAT & DDP Customs Policy

US VAT & DDP Customs Policy

This US VAT & DDP Customs Policy applies to Urbinoo (hereinafter referred to as “we,” “us,” or “our”) online store. It explains pricing, value-added tax (VAT), and customs clearance procedures for orders. By placing an order and completing payment, users acknowledge that they have read and agreed to the terms of this policy.

1. Tax-Inclusive Pricing

All product prices displayed on our website include applicable value-added tax (VAT). Users do not need to calculate or pay any additional taxes separately.

2. Applicable VAT Rate

Orders are subject to the VAT rates in accordance with relevant U.S. regulations. The prices displayed at checkout represent the final amount, including all taxes due.

3. DDP Policy (Delivered Duty Paid)

We process all orders under the DDP (Delivered Duty Paid) model:

• All required taxes and customs duties are paid prior to shipment.

• Users do not need to pay additional taxes or complete customs procedures upon receipt.

4. Fees Included in Price

All taxes, VAT, and shipping fees are included in the product price. The price displayed at checkout is the total amount payable; no additional charges will be applied.

5. Simplified Customs Clearance

Through the DDP model, we ensure that every order completes the necessary customs clearance procedures before shipment, minimizing user involvement and wait times.

6. No Additional Procedures After Ordering

Once an order is placed and payment is completed, users are not required to provide additional customs documents or pay duties. The system and logistics partners automatically handle all related procedures.

7. No Extra Charges Upon Delivery

Orders are delivered to the user without any additional customs duties, VAT, or other fees. Users can sign for the package directly, with all costs transparently settled in advance.

8. Price Transparency

All prices displayed on the website include all applicable taxes and fees, ensuring clear and transparent pricing. Users do not need to perform additional calculations or worry about hidden charges.

9. General Applicability

This policy applies to all orders delivered within the United States. All products follow the same VAT and DDP customs clearance standards without exception.

10. Contact Information

If you have any questions regarding VAT, the DDP policy, or customs procedures, you may contact us as follows:

• Address: 136 Roy Branch Rd, Branchland, WV 25506, US

• Customer Service Phone: +1 (681) 202-1186

• Customer Service Email: fastsupport@urbinoo.com

Online Service Hours: Monday to Friday, 9:00 AM–12:30 PM and 2:00 PM–6:00 PM (US Time, GMT+8)

Our customer service team will assist users with order taxes, customs clearance, and related procedures.